CAMYOGA refund and cancellation policy – classes and workshops
Courses and in house teacher workshops – minimum one month notice for refund.
Visiting teacher workshops/teacher training short courses – minimum 90 days notice for refund.
MBSR (mindfulness based stress reduction) courses – NO refunds.
Class passes and drop ins – NO refunds / NON transferable
Memberships – NO refunds / NON transferable
Please note certain special events may be subject to a different cancellation policy. Please refer to your receipt notes for details.
CAMYOGA refund and cancellation policy – teacher training qualifications
Deposits and first instalments (50% of full fee) for teacher training qualifications advertised in the training section of the CAMYOGA website are non-refundable under any circumstances. Once full fees are paid, the second instalment (50% of full fees) is refundable as follows:
Two months prior to the course start date - 50% of the second instalment
Less than two months prior to course start date - 25% of the second instalment
Less than one month prior to the course start date - no refund
Please note that with no less than two months’ notice we can defer you to another course start date
A request to defer to another course with less than two months’ notice will incur a deferral fee
If a course is cancelled by CAMYOGA, we will make a full refund
CAMYOGA policy regarding age
Drop in classes are open to all aged 16 and over. We may require proof of age.
Children under the age of 16 may attend classes if approved by the teacher, ONLY if accompanied by a parent or carer. The parent or carer MUST be present in the actual class, and not in the cafe or another area of the building. The parent or carer is responsible for ensuring there is no disruption to the class, and may be asked to leave with the child in such cases.
Therapy appointments cancellation policy
A strict 24-hour cancellation policy applies to all therapy appointments. If you cancel less than 24 hours before your appointment, or if you do not turn up for your appointment, you will be charged the full appointment fee.
**UPDATED as of 1st october 2019:
Class cancellation policy
If a client fails to show twice in one month, their advanced booking privileges will be revoked for 30 days.
If a client fails to show three times in two months, their advanced booking privileges will be revoked for 30 days.
We now require a minimum of 4 hours’ notice for cancellations.
Please let us know in advance if you cannot attend, by email (email@example.com); online; through the app; or by calling 01223 847930 with your class details.
We offer generous discounts to Seniors (OAPs), full time students, NHS employees and those in receipt of income support. Please see our booking system or contact us for full details.
Memberships and unlimited class passes
Unlimited memberships and class passes may be used for drop in classes. They are not valid for workshops, or special events. Please see our booking system for full details.
Annual memberships are a commitment for an initial minimum term of 12 months. If you do not wish to commit to 12 months, then please take out an unlimited monthly class pass. These can be taken on a month-by-month basis.
Abusive or threatening behaviour, language of a profane or discriminatory nature, or behaviour in contravention of our cultural policy will not be tolerated by CAMYOGA in any areas of the venue, or by email, phone or other forms of communication with our staff, teachers or management. Persons exhibiting such behaviour will be asked to leave the premises immediately. In this instance no refunds will be given. We reserve the right to place a ban on future entry for persons guilty of the what we consider to be inappropriate behaviour as outlined above.
Using the CAMYOGA website
You may book a class, course or workshop via our online payment system. Please follow the instructions on the website. You may also subscribe, or renew your membership there. All bookings made on the website are subject to our terms and conditions, and by making a booking, you are agreeing to our terms and conditions. You are only permitted to make bookings for yourself, or others for on whose behalf you are authorised to act.
Your credit card details are entered on a secure page and are transferred using SSL. We use Mindbody Online booking system, and Elavon for merchant processing.
Whilst we take every precaution to protect your personal online security, as the CAMYOGA website is subject to the public telecommunications network, we cannot guarantee the operation of the site will be secure, confidential, uninterrupted or error-free. In using the CAMYOGA website, you will not hold CAMYOGA responsible for any breach of security, unless such breach has been caused by CAMYOGA’s negligence. You may subscribe from our mailing list at any time by following the unsubscribe link, or emailing us.
Information on this website
The information on this website is not intended to provide advice, medical or otherwise, and CAMYOGA accepts no responsibility for loss which may arise from use of any information on this website. The CAMYOGA website may contain links to external websites, and CAMYOGA is in no way responsible for the content of any of these external websites.
Small files know as cookies, which are normal feature of most websites, are stored by our website on your computer. We in no way use any information from these cookies, nor do we have access to them, once you have closed your browser and stopped browsing the site.
Change of policy
We may change or terms and conditions and policies from time to time, so please check this page regularly.
CAMYOGA collect personal information from you in order to provide you with a service. CAMYOGA does not share any of your details with any third party. When placing a booking, or attending our venue, you are obliged to provide us with your name, address, email address and phone number. We may ask for more information than this, in order to improve our services to you, but you are under no obligation to provide more.
CAMYOGA is a trading name of HIGHER BEING LTD, Company Registered in England and Wales Number 06413571
Company registered address 9 Quy Court, Colliers Lane, Stow-Cum-Quy, Cambridge, Cambridgeshire, CB25 9AU